23 January 2024
Hello, and Happy New Year!
At Nagging Panda we believe in making ourselves and our offer to you, our most valued customer, 1% better every day.
As you might imagine, in a software solution, change is always in the air, responding to customer needs or just simply keeping up with the pace of base technology.
We’ve got lots of updates for you and we are confident they will improve your experience with Nagging Panda but more importantly they will make a difference in assisting your business to collect invoices faster and more seamlessly.
From Myself and the entire Nagging Panda team hope you enjoy our updates and can tell you confidently there are more great things to come!
Elan Lea,
Founder, Nagging Panda
Nagging Panda Updates 24.1
Customers with multiple outstanding invoices?
We've built the Rolls-Royce of reminder functionality.
Meet our new workflow, the “multiple invoice workflow”.
In addition to our original due date-based workflow, you can now remind customers to pay invoices/accounts based on the age of their accounts.
You’ll be able to use Email and or SMS and create a workflow that escalates in frequency and or tone as the account age gets older.
Your reminders to customers will include your choice of tables and other information regarding your customer accounts, easily created in our template builder with your favorite placeholders.
Customers will be able to view all outstanding invoices by clicking a link in their emails or SMSs.
If you have our pay button set up then the view invoices link becomes a customer checkout portal, your customers can select invoices to pay like a checkout cart.
*We’ve also accommodate for advanced users who will be able to set a threshold to automatically group single invoices using due date reminders into multiple invoice workflows.
Bye-bye tokens, Hello Active debtors & unlimited invoices!
Yep, you read that right. We're ditching the confusing token system and bringing you a simpler, straightforward pricing structure based on the number of active debtors you want to nag. and guess what? Unlimited features are part of all the available plans! 🎊
Nag unlimited invoices or quotes per debtor, only the debtor will count towards your count of active debtors.
An Active Debtor is a debtor whose workflow commenced at any time during a subscription month and for as long as the workflow continues.
*Existing customers, your current pricing remains, we have just moved you into the new plan that corresponds with the number of debtors you nag each month.
Send reminders from your own email domain
Prefer to send reminder emails from your own domain? Now you can with Nagging Panda and it's super easy to set up.
It’s a quick process to generate a TXT record from your nagging panda settings, give them to your “tech guy” to add to your environment, verify them, and off you go. We will continue to send reminders for you using your designated email address.
Minimum amount to Nag
Sometimes you might not want to follow up on invoices below a certain value. So we built an easy input function that you can set, telling nagging panda not to nag invoices below that value.
* Just a note, if you use multiple invoice workflows the invoice will still be included in the list of outstanding invoices but it will not trigger the workflow to run if it is the oldest invoice in the account.
Future Changes in the works
We’ve got a new customer display coming so you will see some changes in the meantime and a new dashboard that we are refining. You are encouraged to please send us feedback.
We’ve got some special movements in the pipeline regarding payment and a product to solve your admin needs – automated!
Onboarding
If you need assistance with any of the updates please feel free to reach out and book a session with us. We will be glad to onboard you with the new updates!
All this adds up to Nagging Panda Simplicity!